Terms and Conditions
Terms of Use
Welcome to premium-sofas.com. These Terms of Use apply to this website and its mobile application (collectively, the “Site”). As used in these Terms of Use, “us” or “we” refers to Premium Sofas LLC.
We make the Site and the products and services we offer on it available to you subject to these Terms of Use. By using the Site, you are accepting these Terms of Use and any modifications we make to them from time to time. You can review the most current version of these Terms of Use at any time by clicking on the Terms and Conditions of Use link from the footer of any page of the Site.
Read these Terms of Use carefully and completely. They describe our rights with respect to the Site and your rights and obligations with respect to your use of the Site. Do not use the Site if you do not want to accept these Terms of Use.
Placing an Order
Shop 24 hours a day, 7 days a week at premium-sofas.com. You’ll receive notification immediately after the order is confirmed and when it ships. For changes after an order has been placed, please write email to info@premium-sofas.com.
We accept Paypal, Amazon Pay, Bank transfer ACH, Stripe, Affirm payment and Visa®, MasterCard®, American Express® and Discover® credit cards. Only one credit card will be accepted as we are unable to process an order on two separate credit cards. At checkout, we authorize the credit card for the full amount, including taxes.
Sales Tax
All merchandise purchases are subject to sales tax in accordance with the current state and local tax rates for the shipping/delivery destination. Estimated Sales Tax is calculated at the time of purchase and is generally based on the total selling price of each item, which, depending on local and state laws, may include discounts and shipping and processing charges.
Delivery Methods
The size and weight of your online purchase are factors that help us determine the most efficient delivery method.
Standard Shipping– We ship smaller, lighter items via courier or mail (e.g. UPS or Fed Ex). Items may require assembly. You’ll receive notification as soon as the order ships. Available shipping options will be noted in the shopping cart, but generally include 1-day and 2-day shipping. If 1-day shipping is available for an order, the order is expected to be delivered within 1 business day after it has been shipped and picked up by the delivery carrier. If 2-day shipping is available for an order, the order is expected to be delivered within 2 business days after it has been shipped and picked up by the delivery carrier. Business days do not include weekends. Delivery may be delayed by factors such as changes in inventory, delivery capacity, and unforeseen circumstances beyond our control, such as strikes, natural disasters, and inclement weather.
No-Hassle Delivery + Assembly– premium-sofas.com will deliver larger items with White Glove Delivery. Our Premium Delivery service, which includes furniture assembly, furniture set up in your room of choice, and removal of all packaging materials, or Threshold Delivery service, which places your furniture, in its original packaging, inside your doorway or garage. If furniture in its original packaging cannot fit through your entryway, it will be placed in a secured garage. You will be responsible for furniture assembly, furniture set up, unboxing, and removal of all packaging materials if you choose Threshold Delivery service. You will be responsible for any damage that results from your assembly of the furniture.
You will be contacted to schedule No-Hassle Delivery + Assembly. Please arrange for an adult to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact the delivery provider as soon as possible at the phone number listed in your order confirmation. We request a 48-hour notice if you want to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no one is home when the delivery team arrives. If delivery does not take place within 30 days of the original scheduled delivery date, the order may be treated as a canceled order.
No-Hassle Delivery + Assembly do not include removal or rearranging of existing furniture, pictures, accessories, and similar items, set-up of electronic devices, or affixing any other merchandise to your structure. In preparation for delivery and to prevent in-home damage, ensure the area where you would like your furniture placed (No-Hassle Delivery + Assembly) or the drop off area where you would like your furniture placed is free and clear of existing furniture and any items that may obstruct the path of the delivery team. Please keep children and pets out of harm’s way during the delivery for their safety and the safety of our delivery team.
Warehouse Pickup is not available.
Items delivered by Home Delivery that were received damaged or have a manufacturers defect:
You have 72 hours after a Home Delivery of an online order to report if an item is delivered damaged, defective. Call the phone number on your emailed order confirmation and we will work with you to repair, replace or pick up the item for a return. If an item is damaged in transit, it will be restored to first quality condition or replaced according to our shipping policy. It will not be eligible for a refund. As we are dependent on the manufacturer for delivery, redelivery and replacement can take up to six months. Items ordered online for In-Home Delivery with manufacturing defects discovered after the 72 hour return period may be covered by the manufacturer's warranty, if any; please contact the customer service via email ( info@premium-sofas.com ) or call number listed in your emailed order confirmation for assistance.
All damaged products must be reported within 72 hours of delivery.
For No-Hassle Delivery + Assembly Items, please take a moment at the time of delivery to thoroughly inspect all items. For any items you should note defects or damages on the delivery receipt and immediately report any product defects or damages by calling the Premium Sofas LLC Team or write email to info@premium-sofas.com .
Items that are refused will be covered by our Return Policy.
Cancellation
All Premium Sofas products are made to order as per client specifications.
If a client wishes to cancel his or her order, the following cancelation fees will apply for all Premium Sofas Store orders:
1. Cancellation within 28 days after the initial payment - $200 fee
2. Cancellation after 28 days, after initial payment - $299 fee
3. For In-Stock Sofa Orders: Cancellation within 2 days, after initial payment - $399 fee
4. If you wish to cancel your order after it has already arrived at the New York Hub and is on its way to your home, there will be a cancellation fee of 10% of the purchase price.
All refunds will be processed in the same way as the original payment was made.
Premium Sofas reserves the right to cancel any order for any reason, including for no reason at all. Customers will be notified via email if their order has been cancelled.
Change Order
All Premium Sofas products are made to order as per client specifications.
If a client wishes to change his or her order, the following changing fees will apply for all Premium Sofas Store orders:
1. Cancellation within 28 days after the initial payment - $200 fee
2. Cancellation after 28 days, after initial payment - $299 fee
Return Policy
Many quality steps are taken to ensure your products arrive to you in excellent condition. It is very important you inspect the purchase upon arrival.
Online Purchase Return:
A)
Items delivered by Home Delivery that were received damaged or have a manufacturers defect:
You have 72 hours after delivery of an online order to report a damaged or defective product, or if you are unhappy with it in any way. Call the phone number on your emailed order confirmation and we will work with you to repair or replace the item, or return in the first 31 days. If an item is damaged in transit, it will be restored to first quality condition or replaced according to our shipping policy. It will not be eligible for a refund. As we are dependent on the manufacturer for delivery, redelivery and replacement can take up to six months. Please contact customer service via email ( info@premium-sofas.com ) or call the number listed in your emailed order confirmation for assistance.
Customer Care TEL., +1 (302) 956-1191 Monday through Friday, 9 a.m. to 6 p.m. (CT) & Saturday, 9 a.m. to 4:30 p.m. (CT)
B)
Items delivered by Home Delivery that were received WITHOUT any damages or manufacturers defects:
You have 31 days after a Home Delivery of an online order to report if you are unhappy with it in any way. Write email to info@premium-sofas.com , or call the phone number on your emailed order confirmation and we will work with you to replace or pick up the item for a return.
Customer Care TEL., +1 (302) 956-1191 Monday through Friday, 9 a.m. to 6 p.m. (CT) & Saturday, 9 a.m. to 4:30 p.m. (CT)
If for any reason you are unsatisfied with your purchase, please contact us before think negative . We will do anything within reason to favorably resolve any issues. We strive to be a 5 star service company, and we are committed to providing outstanding customer service. Please do not hesitate to contact us, if you have any questions.
Exchanges/Refunds
The returned item(s) are inspected immediately upon receipt. Any appropriate exchanges, credits and refunds will be issued for the purchase price of the item(s); taxes are refunded in accordance with applicable state laws. With the exception of damaged or defective merchandise, shipping, delivery, and handling charges are nonrefundable, and return shipping or pickup fees apply.
For a small fee of $299 -part of return shipping costs- we do allow our customers to return all orders (except for special changed custome made orders).
Custom made products with a special change are usually non-returnable.
To ensure that the items ordered will fit in your designated area, please measure the area, as well as doorways, hallways, and stairwells. All measurements and dimensions are included in the item description, or please ask our support team. Depending on your preference, we can produce sofa parts smaller, such as a large chaise in two pieces. For items that are too large for your space, Premium Sofas will not be responsible for shipping costs or additional expenses.
Most refunds or credits are based on the payment method used at the time of purchase. Please allow 7-10 days following receipt of the return items for any credit or refund to display on your credit card statement.
Return Requirements
In order to receive the full amount of the refund described in this Return Policy, all item(s) must be: (1) in new condition and (2) returned with all accessories and parts securely packed in appropriate packaging. If the packaging was removed as a part of the In-Home Delivery, you will need to repack the item. We will send you the necessary packing materials for this purpose (we wish to prevent any damage during return shipment). Please note, return shipment fees may apply.
All returned items are subject to inspection once received at Premium Sofas. If an item is received in a different condition than it was delivered Premium Sofas reserves the right to apply repair/replacement charges. Charges will be deducted from the amount to be refunded.
Every effort is made to provide high quality, accurate images to assist you in selecting your furniture. However, images may vary in color depending on a number of factors including but not limited to individual computer monitor color settings, photography, lighting, and natural variations. Therefore, the item you receive may not be an exact match to what you see on your computer screen. We recommend that you use the free material sample service in advance, so there are no surprises upon delivery.
Sometimes measurements in furniture size are rounded off and thus may vary slightly from the description. If you require precise dimensions or colors, please contact us by phone or email for further assistance. All returns will be subject to our return policy and any applicable fees, and we will not be responsible for color variations or measurements that are slightly off (three inches or less). If you want to make sure you make the right choice, we offer free leather and fabric swatches.
Warranty
We offer a 2 year limited warranty. This warranty covers any defects in materials or workmanship of premium-sofas.com furniture.
Limitations and exceptions:
-This warranty does not apply to products that have been stored or assembled incorrectly, used inappropriately, altered, or improper maintenance using the wrong cleaning methods or cleaning products.
-Damage caused by corrosive materials such as acids, dyes, inks, paints, bodily fluids, and other harmful chemicals.
-Damage caused by burns, pets/animals, and physical abuse of the furniture.
-Damages or failures resulting from misuse, abuse, alterations, negligence, improper care, modifications, or relocation.
-Damage and discoloration caused by exposure to strong light sources, extreme heat, and other temperature or weather circumstances, including natural disasters.
-Wrinkling and markings as well as variations in grain or color due to the unique qualities of each piece of leather.
-Warranty does not cover minor variations or differences on the finish of the leather and fabric.
-Warranty does not cover LED lights.
-This warranty covers only items of furniture intended for residential use. It does not cover any industrial, commercial, industrial or rental use.
-Damage identified as carrier or installer related.
-Normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.
-Damages incurred during transportation, installation, accidents, maintenance, abuse or similar.
Premium Sofas will repair any piece of furniture that proves to be defective in materials or workmanship. In the event repair is not possible, Premium Sofas will replace the damaged part of your sofa with a new one of the same or similar composition and price. If a replacement is not possible Premium Sofas will issue a refund.
Contact Premium Sofas via e-mail info@premium-sofas.com or phone +1 (302) 956-1191 service representative will take any necessary action to correct problems covered by this warranty.
We may change the Site and the products and services we offer on it.
We may make changes to the Site and the products and services we offer from time to time. We have the right, but not the obligation, to take any of the following actions in our sole discretion without providing any prior notice to you:
• change or terminate all or any part of the products and services we offer on the Site;
• restrict or terminate your access to all or any part of the Site or the products and services we offer on it;
• remove any content from the Site and not publish or remove any material that you submit to the Site; or
• change these Terms of Use.
We have the right to determine who can use the Site.
You must be 13 years of age or older to use the Site. If you are not at least 13 years old, do not use the Site. Additionally, we reserve the right to deny access or use of the Site and the products and services we offer on it to anyone at any time in our sole and absolute discretion.
You have a limited right to use the Site.
On the condition that you comply with all your obligations under these Terms of Use, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicenseable license and right to access the Site through a generally available web browser or mobile device to view content and information and otherwise use the Site consistent with its functionality and in accordance with these Terms of Use. Any other use of the Site is strictly prohibited and a violation of these Terms of Use. All content included on the Site, such as text, graphics, logos, images, video, data, and other material (collectively “Content”) is our owned or licensed property and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Premium Sofas LLC, and protected by U.S. and international copyright laws. We expressly reserve all intellectual property rights in all Content.
You may not use the Site for improper purposes.
Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT:
- make any commercial use of the Site or its Content;
- use or attempt to use any engine, software, tool, agent, or other device or mechanism (including browsers, spiders, robots, or intelligent agents) to navigate or search the Site other than the search engine and search agents made available on the Site or generally publicly available browsers;
- frame, mirror, or use framing techniques on any part of the Site without our express prior written consent;
- make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms of Use;
- use any meta tags or any other hidden text utilizing any names or marks used or displayed on the Site;
- misrepresent the identity of a user, impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make;
- conduct fraudulent activities on the Site;
- violate or attempt to violate the security of the Site, including, without limitation: (i) accessing data not intended for you or logging onto a server or an account that you are not authorized to access; (ii) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting malware to the Site, overloading, “flooding,” “spamming,” “mailbombing,” or “crashing”; (iii) forging any header or any part of the header information in any email or posting; or (iv) forging communications on behalf of the Site (impersonating the Site) or to the Site (impersonating another user);
- use the Site to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others;
- modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site; or
Your account is your responsibility.
If you register on the Site and set up an account and password, you are responsible for anything that happens through your account. You agree to keep your password secure and confidential, not permit others to use your account, and not use other’s accounts. You should immediately notify us of any unauthorized use of your password or account or any breach of security. If you become aware that your account has been compromised, you should immediately change your password.
Notifications from the Site or email.
We may notify you of important information about the Site and the products and services we offer on it by placing notices on the Site, sending you an email to the email address associated with your account, or through other means. Please review your account information to control and limit what kind of messages you receive from us.
Our data collection and privacy practices are described in our Privacy Policy.
You should carefully read our Privacy Policy before using the Site as it is incorporated into these Terms of Use by reference, and governs our treatment of any information, including personally identifiable information, that you submit to us.
PURCHASE TERMS AND CONDITIONS
When you place an order to purchase products and services through the Site, you agree to follow and be bound by these Purchase Terms and Conditions.
We may refuse or cancel orders.
While we will use our best efforts to fulfill all orders, we cannot guarantee the availability of any particular product displayed on the Site. We reserve the right to discontinue the sale of any product listed on the Site at any time without notice.
The receipt of an order number or an email order confirmation does not constitute acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. We may require verification of information before accepting an order.
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
We may change information, including prices, of products and services listed on the Site.
All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice (including after you have submitted your order). We will correct errors that we discover, and we reserve the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Local store prices and products may vary by location. Product prices offered on the Site may vary from other advertised prices.
The prices displayed on the Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.
Except where noted otherwise, all discounts or savings displayed for products on the Site are calculated based on our full retail price of the product or based on a comparative price estimate which may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, discounts or savings displayed may represent the aggregate of our full retail price for each of the items included in the set or based on a comparative price estimate for the set or each item which may or may not represent the prevailing price in every area on any particular day.
We cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items listed on the Site may be mispriced. If the correct price of an item is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We disclaim any legal liability for the products and services offered on the Site.
WE MAKE NO REPRESENTATIONS AND PROVIDE NO WARRANTIES ABOUT THE PRODUCTS AND SERVICES ON THE SITE. Please read the disclaimers and limitations of liability included in our Terms of Use for more information. Products on the Site may have the benefit of a manufacturer’s warranty provided by the product manufacturer. Please see your product box and literature for details.
You are responsible for what you submit.
We welcome your reviews, comments, and other communications, photos, videos, or any other content that you submit through or to the Site (“User Content”) as long as the User Content submitted by you complies with these Terms of Use.
You agree that any User Content: will be accurate; will not violate or facilitate the violation of any law or regulation; will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; will not cause injury to any person or entity; and will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of “spam”, or any material that could be considered harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading. You are solely responsible for the User Content you submit, and we assume no liability for any User Content submitted by you. You acknowledge and agree that we reserve the right (but have no obligation) to do any or all of the following, in our sole discretion: (i) monitor User Content; (ii) alter, remove, or refuse to post or allow to be posted any User Content; and/or (iii) disclose any User Content, and the circumstances surrounding its transmission, to any third party.
For any User Content you submit, you grant to us a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such User Content and to incorporate the User Content into any form, medium, or technology, now known or hereafter developed, throughout the world, all without compensation to you. In addition, you grant to us the right to include the name provided along with the User Content submitted by you. We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any User Content you submit. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law under any legal theory.
Content is also provided by third party visitors to the Site. Please note that Site visitors may post content that is inaccurate, misleading, or deceptive. We neither endorse nor are responsible for any opinion, advice, information, or statements made by third parties. We will not be liable for any loss or damage caused by your reliance on such information or materials. The opinions expressed by third parties reflect solely the opinions of the individuals who submitted such opinions and may not reflect our opinions.
Special offers may be for a limited time.
Occasionally we will offer special promotions to our customers that we refer to as “special offers” or “special offer”. This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase. These offers may be for a limited time only.
Promotions may have separate rules.
Any sweepstakes, contests, raffles, or other promotions (collectively, “Promotions”) made available through the Site may be governed by rules that are separate from these Terms of Use. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Use, the Promotion rules will apply.
License and Website Access
We grant you a nonexclusive, non transferable, revocable limited right and license to access the Website and the material provided hereon. This license does not include any rights of resale or commercial use of the Website or its contents; any collection and use of any descriptions of services; any derivative use of the Website or its contents; any downloading or copying of information for the benefit of another company; or any use of data mining, robots, or similar data gathering and extraction tools. The Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose. Any unauthorized use terminates the permission or license granted by Premium Sofs LLC..
We are providing you with a warning required by California Proposition 65.
California Proposition 65 requires that special warnings be provided to California consumers when products contain chemicals known by the State of California to cause cancer and birth defects, or other reproductive harm if the use of those products may cause consumers exposure to those chemicals above certain threshold limits. These warnings relate to some but not all lead crystal glassware, ceramic tableware, tiffany style lamps, and electrical cords. We are providing the following warning to California consumers as required by Proposition 65 for products that reference this section:
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please call us prior to ordering if you have any questions regarding the safety of these products.
We disclaim any legal liability for the operation of the Site and the products and services offered on it.
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY US ON AN “AS IS” AND “AS AVAILABLE“ BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. WE SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THE SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
IN ADDITION (AND WITHOUT LIMITING THE LIMITATIONS IN THE IMMEDIATELY PRECEDING PARAGRAPH), WE MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE PRODUCTS ON THE SITE FOR ANY PURPOSE. WE PROVIDE ALL SUCH PRODUCTS “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
We limit our liability to you.
UNDER NO CIRCUMSTANCES SHALL PREMIUM SOFAS LLC, ITS AFFILIATES, OR OUR AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. EACH PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND US.
THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). IF YOU ARE DISSATISFIED WITH THE SITE, ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
If we end up in a legal dispute with you, Wisconsin law will apply.
These Terms of Use or any claim, cause of action or dispute (“claim”) arising out of or related to these Terms of Use shall be governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Wisconsin, notwithstanding of any conflicts of law principles. Additionally, you agree that all claims must be resolved exclusively by a state or federal court located in the State of Wisconsin, except as described in the immediately following paragraphs regarding arbitration.
You agree to resolve disputes through arbitration.
Any dispute or claim relating in any way to your use of the Site, or to any products or services sold or distributed by us or otherwise through the Site will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Terms of Use.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent The Corporation Trust Company, 1209 Orange Street, Corporation Trust Center, Wilmington, Delaware 19801. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, we will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
The arbitrator will not, however, have the power to award punitive or exemplary damages, the right to which each party hereby waives, and the arbitrator will apply applicable law and the provisions of these Terms of Use and the failure to do so will be deemed an excess of arbitral authority and grounds for judicial review.
If any provision of the agreement to arbitrate in this section is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class, representative or private attorney general arbitration).
Regardless of any statute or law to the contrary, notice on any claim arising from or related to these Terms of Use must be made within one (1) year after such claim arose or be forever barred. For purposes of this section, these Terms of Use and related transactions will be subject to and governed by the Federal Arbitration Act, 9 U.S.C. sec. 1-16 (FAA).
We are not responsible for third party websites.
The Site may contain links and interactive functionality interacting with the websites of third parties, including social networking sites. We do not endorse, and we are not responsible for and have no liability for, the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such website. YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK.
Please let us know if you believe your intellectual property has been improperly posted.
If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed via the Site, please notify us by sending an email to info@premium-sofas.com or by sending a notice by U.S. Mail to: Premium Sofas LLC, , 40 E MAIN STREET, SUITE 2700, NEWARK, DELAWARE – 19711. Your notice to us must include the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyrighted work allegedly infringed; (2) a description of the copyrighted work or works that allegedly have been infringed; (3) a description of where on the Site the allegedly infringing material appears that will allow us to locate the material; (4) your contact information, including your address, telephone number, and, if available, email address; (5) a statement by you that you have a good faith belief that the allegedly infringing use has not been authorized by the copyright owner, its agent, or the law; and (6) a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner of the copyrighted work that has allegedly been infringed.
These general terms apply to these Terms of Use.
You are responsible for all charges and necessary permissions related to accessing the Site through your mobile access provider.
If any provision of these Terms of Use is found by a court of competent jurisdiction to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render these Terms of Use enforceable and effective to the maximum extent possible in order to effect the intention of the provision; if a court finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms of Use will not be affected in any way.
You agree that these Terms of Use constitutes the entire, complete and exclusive agreement between you and us regarding the Site and the services offered on it and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of these Terms of Use.
Our failure to act with respect to a breach of these Terms of Use by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches.
If you have questions or comments about these Terms of Use, please contact us info@premium-sofas.com or contact us by mail or courier at: Premium Sofas LLC, 40 E MAIN STREET, SUITE 2700, NEWARK, DELAWARE – 19711. Additionally, we accept service of process at this address. Any notices that you provide without compliance with this paragraph shall have no legal effect.
Mailing Address:
Premium Sofas LLC.
40 E Main Street, Suit 2700
Newark, Delaware 19711 , United States
Registered Address:
Premium Sofas LLC.
1209 Orange Street, Corporation Trust Center
Wilmington, Delaware 19801 , United States
Effective Date: December 15, 2020